Privacy Policy

How Lumanexus handles personal data

DRAFT - for legal review. This is a template, not a binding document, and is not yet in force. Placeholders in [brackets] must be completed and the whole text reviewed by qualified legal counsel before publishing.

Lumanexus Technologies ("Lumanexus", "we", "us") is a technology company. This Privacy Policy explains how we handle personal data across our website and our products and services, including Polaris (our AI platform for schools). Where a customer uses a product to process data about its own users (for example, a school using Polaris for its students), the customer is the data fiduciary and Lumanexus acts as a data processor on the customer's instructions.

1. Information we collect

Contact and account information you provide (name, work email, organisation, role).
Information customers provide to run a product on their behalf (e.g. a school's class and assessment data). Customers control what is shared.
Website, usage and technical data needed to operate and secure our services.

2. How we use information

To respond to enquiries and provide our products and services.
To operate, secure, support and improve the platform.
[Any other stated purposes, e.g. product updates you have opted into.]

3. Legal basis & consent

[State the legal basis under applicable law, e.g. the Digital Personal Data Protection Act, 2023 (India), including how consent is obtained and, for education products, how parental/guardian consent is handled.]

4. Sharing & sub-processors

We do not sell personal data. We use trusted sub-processors to run our services (for example, cloud hosting and AI model providers). [List sub-processors and link to their terms.]

5. Data security

See our Security overview for how we protect data across our products.

6. Data retention

[State retention periods and deletion practices, including on contract termination.]

7. Your rights

[Describe how individuals and customers can access, correct, or delete data, and how to contact us.]

8. International transfers

[State where data is hosted/processed and any cross-border transfer safeguards.]

9. Changes & contact

We may update this policy; material changes will be notified. Grievance / privacy contact: [name], privacy@lumanexus.tech, [address]. Effective date: [date].